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| Leadership |
| Management's
job is to optimize the whole system.
-W.
Edwards Deming
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| Business Process
Improvement is a consulting and training organization that
focuses on helping companies improve their key business
processes to improve bottom-line results, quality, and
customer satisfaction We have been in business since
1997.
Whether you are looking for a total organizational
change to process management or just improving existing
processes, we can help. Our Business Process
Improvement Model can be used to re-focus an
organization on its key (primary) business
processes. Or, it can be used to bring about
lasting improvement in your current processes.
Our associates
are an experienced, well-rounded group with decades of
experience in the process improvement field. Our senior
associates hold PhDs and masters degrees We have authors
and professional speakers as well as a patent holder.
We have worked
with customers of all sizes (from small start-up to Fortune
500 companies) and in many industries. We have worked in
all parts of organizations including human resources, legal,
sales, customer service, accounting, finance, manufacturing,
etc. Our processes touch the organization from the front
line associate to the CEO.
Our Philosophy
Our approach to process
improvement represents a blend of the people and process
sides of quality. This synergistic approach to process
improvement produces bottom-line results that greatly
exceeds other approaches. The works of Dr. W. Edwards
Deming, Joseph Juran, and Eli Goldratt provided the
foundation for the development of our process.
Process Side
In today’s
rapidly changing world, on-going process improvement is
critical. Problems seem to be everywhere:
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On-time delivery
is poor |
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Customer service
is lacking
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Customer
satisfaction is declining
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Technology keeps
on changing and you can’t keep up
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Company growth
has overwhelmed your ability to be consistent from one
area to the next
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Profitability is
down
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Sales are down
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Days sales
outstanding are too high
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New product
development takes too long
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The list goes on
and on. Our process improvement structure and
methodology is designed to solve these process issues.
Our structure includes the use of teams throughout the
organization. Our methodology centers around a five-step
process management model.
The process
management model incorporates many of the time-proven process
improvement tools including Pareto diagrams, control charts,
failure mode and effect analysis, lean thinking, process
mapping, six sigma, and process capability.
People Side
Process problems
can’t be solved without people. And people must feel
that they are valuable and that their contribution is
appreciated. You can’t effectively improve processes without
the buy-in, input, and involvement of those closest to the
process.
The process
management model and our training includes a focus on people.
The people skills include teams and teamwork, motivation,
social styles, feedback, change, creativity and reinforcement.
Clients
A partial list of
clients includes:
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Baker
Oil Tools |
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Bank
of Ghana |
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CLASS
Limousine Service |
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Georgia
Gulf Corporation |
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Industrial
Distribution Group |
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IT
Department, County of Riverside, CA |
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Kirby
Corporation |
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Lyondell
Petrochemical Company |
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MacSteel
Heat Treating Division |
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Mayer
Electric Company |
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Phu
My Plastics and Chemicals Company |
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SMI
Steel |
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Stanley
Tools |
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Trees,
Inc. |
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Vista
Chemical Company |
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Westlake
Styrene |
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Wyandot
Foods |
We
can help you solve your problems and reach your
goals! Please contact us.
loa@bpiconsulting.com
Business
Process Improvement
20314
Lakeland Falls Drive
Cypress,
TX 77433
281-304-9504
(Phone)
281-304-9505
(Fax)
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| Looking for statistical software
and training that is affordable? Visit our sister
website:
www.spcforexcel.com
SPC for MS Excel
This software easily creates and updates statistical process
control (SPC) in Microsoft Excel. Plus, it performs many
other statistical analyses.
www.spcforexcel.com
SPC Training
This site also contains SPC training that you can download and
customize in PowerPoint. We also have on-site training
in improving processes with people and statistics.
www.spcforexcel.com
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